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Your services

Council services over the Christmas holidays

Council services over the Christmas holidays

Opening times

Here you can find the details of opening times for council services including:

  • Christmas tree recycling on 8/9 January 2022
  • Bin collections
  • Civic Centre
  • Housing options
  • Community support services
  • Centres for the Community
  • Car parks
  • Public halls
  • Cemeteries
  • Parks and recreation grounds
  • Xcel Leisure complex
  • Hurst pool
  • Christmas lights

Christmas tree recycling

  • Saturday morning, 8 January 2022, at Garsons Garden Centre, Winterdown Road, Esher KT10 8LS.
  • Saturday 8 and Sunday 9 January 2022, Princess Alice Hospice are offering a Christmas tree collection service (please consider making a donation in return)
  • Alternatively, you can recycle your tree at your local community recycling centre.

Bin collections

There are no changes to bin collections over the Christmas/New Year period, but make sure your bin is out by 6.30am on the day of collection.

See below for further details:

Normal collection day > Revised collection day

  • Monday 20 December > no change
  • Tuesday 21 December > no change
  • Wednesday 22 December > no change
  • Thursday 23 December > no change
  • Friday 24 December > no change 
  • Monday 27 December > no change
  • Tuesday 28 December > no change
  • Wednesday 29 December > no change
  • Thursday 30 December > no change
  • Friday 31 January > no change
  • Monday 3 January > no change
  • Tuesday 4 January > no change
  • Wednesday 5 January > no change
  • Thursday 6 January > no change
  • Friday 7 January > no change

Should bad weather disrupt collections over the festive period please keep your refuse/recycling bins out. We will try to collect any missed bins as soon as we can. You can check our website and Twitter feed  @elmbridgebc for up-to-date information.

Christmas recycling tips

  • Wrapping paper and cards - only those not lined with foil or plastic and that don't have glitter or batteries can be recycled, so please buy carefully.
  • Cardboard - flatten boxes to create more space in your recycling bin.
  • Recycle your Christmas tree on 8 January at Garsons in Esher.
  • Only put recyclable items into your recycling bin, otherwise the entire lorry could be rejected and not recycled. Thank you. 

Civic Centre 

The Civic Centre will be closed from 5pm on Christmas Eve, Friday 24 December, and will open again at 7am on Tuesday 4 January 2022. 

Housing Options 

From 4.45pm on 24 December to 9am on Tuesday 4 January, if you are homeless and need assistance, please call our out of hours service on 0300 123 7719. 

During normal opening hours if you at risk of being homeless call 01372 474590.

Community support services 

  • Meals on wheels service - The seven days a week hot Meals on Wheels service will continue to operate throughout the Christmas and New Year period with a special service provided on Christmas Day. Customers will be contacted to confirm their meal requirements.
  • Community alarm - The service will be monitored, and emergencies will be responded to throughout the Christmas period. The Community Alarm Team can be contacted on 01372 474 560 or at communityalarm@elmbridge.gov.uk throughout the holiday period, except on Bank Holidays.
  • Community transport - Dial-a-Ride services will be closed between 25 December and 3 January inclusive. Contact 01372 474 944 for more information.
  • Dementia services will be suspending services for the holiday period, closing social groups on the 24 December and reopening on the 4 January. Contact the Dementia Services team for more information: 01372 474 547.
  • Cobham Link will be operating a half-day service until 1pm on Christmas and New Year’s Eves, and open as usual all other days except Bank Holidays. Please contact the Cobham Link Office on 01932 596 030 for more information.  

Centres for the Community  

All the centres will be closed between 25 December 2021 and 3 January 2022 inclusive. Last day of opening before Christmas will be Friday 24 December, and the first day of opening in the New Year will be Tuesday, 4 January, 2022.

This applies for all centres except Thames Ditton which operates on Mondays and Thursdays only. Thames Ditton Centre’s last day of operating will be Thursday 23 December, and the first day of opening in the New Year will be Thursday, 6 January, 2022.

For details of each Centre’s programme of events and activities leading up to Christmas, as well as into the New Year, please, contact your local Centre:  

Car parks

All council car parks will be open to the public over the holiday period.

To support local shops and businesses, there will be no charges in the town and village car parks on the 18 December.

Charges will also not apply in all council-run town centre and village car parks on Saturday 25 to Tuesday 28 December 2021 (inclusive) and Saturday 1 to Monday 3 January 2021.

Please remember to drive slowly and safely in our car parks when there are icy conditions.

Public halls

Elmbridge public halls will be closed on Christmas Day, Boxing Day and New Year's Day. Opening times outside of these dates are subject to demand/bookings. 

To enquire about the Cecil Hepworth Playhouse in Walton-on-Thames, please email elmbridgehalls@pfpleisure.org.uk

For Vine hall in Molesey, please email bookings@vine-hall.org.uk or visit the Vine hall website.


Elmbridge cemeteries are open to visitors throughout the year between the hours of 9am and 8pm, or half an hour before sunset, whichever is the earlier.

The cemeteries office, based at the Civic Centre, will be open for enquiries between 8.45am and 5pm up to and including Friday 24 December and will resume on Tuesday 4 January. It will be closed from Monday 27 December to Friday 31 December and re-open on Tuesday 4 January 2020. 

Parks and recreation grounds opening hours 

Friday 24 December: 7.30am–4.30pm
Saturday 25 December: closed
Sunday 26 – Monday 27 December: 9am–4.30pm
Tuesday 28 December: 7.30am–4.30pm
Wednesday 29 December: 7.30am–4.30pm
Thursday 30 December: 7.30am–4.30pm
Friday 31 December: 7.30am–4.30pm
Saturday 1 January: 9am–4.30pm
Sunday 2 January – 9am-4.30pm
Monday 3 January: 7.30am-4.30pm

Elmbridge Xcel Leisure Complex

Friday 24 December - 6.30am-2pm
Saturday 25 December – Closed
Sunday 26 December – Closed
Monday 27 December (bank holiday) - 8am-7pm
Tuesday 28 December (bank holiday) - 8am-7pm
Wednesday 29 December – 6am-10pm
Thursday 30 December – 6am-10pm
Friday 31 December – 6am-2pm
Saturday 1 January – Closed
Sunday 2 January – 6.30am-9pm
Monday 3 January (bank holiday) – 8am-7pm
Tuesday 4 January - Normal hours

Hurst Pool

Friday 24 December – 7am-2pm
Saturday 25 December – Closed
Sunday 26 December – Closed
Monday 27 December (bank holiday) – 8am-7pm
Tuesday 28 December (bank holiday) – 8am-7pm
Wednesday 29 December – 7am-10pm
Thursday 30 December – 7am-10pm
Friday 31 December – 7am-2pm
Saturday 1 January – Closed
Sunday 2 January – 7am-9pm
Monday 3 January (bank holiday) – 8am-7pm
Tuesday 4 January - Normal hours

Christmas lights

Elmbridge Borough Council oversee the installation of the Christmas lights in the following areas.

  • East Molesey
  • West Molesey
  • Walton on Thames
  • Hersham
  • Oxshott
  • Weybridge
  • Oatlands

All other installations, including Christmas trees, are managed locally through the various Business Guild’s within those areas.

If you have any questions please contact buildingmaintenance@elmbridge.gov.uk 

Emergency advice

Keeping you safe in an emergency

Date published: